Customer Service Representative Energy Services (Munich)

With us, YOU are human: Start your career at BRUNATA-METRONA Munich. For generations we have been handling the recording and billing of heating energy, water and electricity in a wide variety of property types. Thanks to our digital measuring technology, we can provide customers with reliable data on their energy consumption and thus make savings potential visible. In short: you make the future a little smarter every day. Our appreciative cooperation makes us not only a successful family business but also an award-winning employer where you are welcome as a human being with all your facets. Interested? We are looking for new colleagues who share our vision! In customer service, customer satisfaction and excellent service are the focus of your daily work. You advise customers from the real estate industry on the entire BRUNATA-METRONA product world with a focus on heating cost billing. You understand exactly what matters and can offer precisely the solutions that meet your customers' requirements.

• You will receive intensive training at our headquarters in Munich and learn everything necessary for entry into the world of energy services.
• You are the competent point of contact for our customers for all questions regarding heating and operating cost billing as well as the entire BRUNATA-METRONA product world.
• You process and document all cases and customer contacts in the modern SAP system.
• You distribute tasks from the paperless incoming mail to the specialist departments.
• We promote your professional development according to your personal strengths with qualified further training and promotion opportunities.

• You have a completed commercial vocational training or are a career changer from a service industry, such as tourism or retail.
• You are confident in MS Office, ideally you already have experience with an ERP system.
• You have a strong service orientation and communication skills, reflected in your enjoyment of telephone customer contact.
• You are interested in innovative, technical products and enjoy working with numbers.