Business Travel Expert for our Travel Agency

A versatile position in business travel with the option of mobile working at the DERTOUR Group in Göppingen.

• Independent and comprehensive advice on flight, rail, hotel and rental car services for business trips
• Calculating prices and offers using reservation and comparison systems
• Booking business trips and extra services, and handling rebookings, cancellations and refunds
• Ensuring compliance with the travel expense policy and service level agreements
• Monitoring ongoing cases and processing BSP and DB billing
• Creating and checking invoices
• Support of the online booking tool
• Maintaining customer profiles in relevant systems
• Checking billings and credit card charges

• Completed training as a tourism clerk or travel agent specializing in business travel
• Very good knowledge of IATA/DB, AMADEUS and MS Office
• Job-specific expertise (including geography and destinations)
• Strong customer orientation and ability to cooperate
• Very good verbal and written communication skills
• Conscientiousness, solution-oriented thinking and sociability