Airport & Handling Contracts Supervisor

As Airport & Handling Contracts Supervisor at European Air Transport Leipzig GmbH (EAT), Europe's largest DHL airline, you are responsible for administering all contracts with airports, ground handling providers and other business partners. A key focus is analysing and evaluating airport charges, preparing profitability analyses and decision papers, and identifying optimisation potential. You also represent EAT in airport consultations and review and approve airport and service provider invoices.

• Analysis and evaluation of airport charges, handling costs and other airport fees to identify optimisation and savings potential
• Preparing profitability analyses, projections, calculations and decision papers to support strategic, operational and commercial decisions
• Supporting network planning by evaluating the financial impact of network, frequency and route changes
• Representing EAT in airport consultations and analysing and evaluating planned changes to fee and charge structures
• Helping to steer and coordinate, across teams, the entire contract process for new agreements, renewals and amendments with airports and ground handling providers
• Coordinating the setup and renewal of contracts between EAT and customer airlines at the Leipzig/Halle site for ground operations services
• Reviewing network changes and carrying out required contract amendments
• Reviewing airport and service provider invoices and ensuring contract-compliant billing in close coordination with Finance
• Providing contractual advice, ensuring consistent contract documentation, and contributing to cross-department projects and the further development of processes and standards

• University degree in (air) transport, purchasing/finance/business administration, or several years of professional experience in the relevant field
• At least three years of professional experience in customer service or a similar commercial function
• Experience in the aviation industry (operational, commercial or legal); practical experience in aircraft handling or as an auditor is an advantage
• Very good knowledge of English and German; further foreign languages are an advantage
• Very good knowledge of Microsoft (Excel, PowerPoint), especially in data analysis, pivot tables and reporting
• Strong affinity for systems and the ability to use complex IT systems and databases confidently
• Knowledge of Power BI or comparable business intelligence tools is an advantage
• Strong affinity for numbers and analytical skills for preparing calculations, projections and decision papers
• Knowledge of the IATA SGHA is an advantage
• Knowledge of the international ground handling market and relevant suppliers is an advantage
• Flexibility, social skills, problem-solving skills, decisiveness, effective communication
• Ability to work with legal, commercial and operational departments; negotiation experience is an advantage
• Friendly and open manner
• Persuasiveness, diplomacy and the ability to explain complex matters simply
• Team spirit and resilience under stress