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Deutsche Post AG

Apprenticeship Office Management Clerk in Claims Management in 2027

Original title: Ausbildung Kaufmann/-frau für Büromanagement (m/w/d) im Schadenmanagement in 2027

Deutsche Post AG
Neuss, NW500+ employeesAusbildung
Apprenticeship
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This job is at Deutsche Post AG. You apply to them, not to GoAusbildung.

  • Start Date

    August 1, 2027

  • Sector

    Büromanagement / Schadenmanagement

  • Salary

    €1334.26 - €1334.26

Listing data as of November 4, 2026

About this Apprenticeship

Apprenticeship in claims management at the Shared Service Center Global Business Services of DHL AG in Neuss. The training lasts three years, and shortening is possible. Vocational school is 2 days per week in Neuss.

What You'll Learn

  • Settling vehicle and liability claims or parcel and freight claims
  • Written and telephone communication with internal and external customers
  • Insights into purchasing, human resources and accounting
  • Elective qualifications: human resources management and controlling

Requirements

  • Completed (higher) commercial school or (technical) Abitur with good grades in maths, German and English by the start of training
  • Good German skills (at least B2 level)
  • Good communication skills and knowledge of MS Office (Word, Excel, Outlook)
  • Motivation and team spirit
  • Quick grasp and reliability
  • Sense of responsibility, organised and decisive working
  • Value good teamwork and friendly treatment of customers

What Deutsche Post AG offers

  • Annually rising training pay starting at 1,334.26 euros per month
  • 27 days of paid leave per year
  • Very good chances of being hired after training
  • Practice-oriented training integrated into claims processing office workflows
  • Top apprentice programme with special support for the best apprentices
  • Additional benefits such as capital-forming benefits and travel cost reimbursement
  • Informative seminars on company and social topics
  • Flexitime arrangement with a 38.5-hour week
  • Vocational school 2 days a week at Weingartstraße in Neuss
  • Nice team and good working atmosphere
  • Attractive employee offers, e.g. discounts on mobile providers, gyms, fashion brands etc.

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