Customer Manager/Junior Consultant and Clerk

Welcome to DGVO! This Ausbildung as Customer Manager/Junior Consultant and Clerk (m/f/d) takes place in Mönchengladbach, North Rhine-Westphalia. Start your career in the financial sector and develop valuable skills for your professional future.

• As a Junior Consultant, you are an organizational talent and will strengthen our well-coordinated team. Your clients appreciate your comprehensive expertise and your enthusiasm for commercial insurance protection! You won't get bored with us:
• You organize client contracts within the framework of our quality management
• You support us in the development of our company by questioning office procedures and processes and suggesting improvements
• You manage existing matters and claims
• You are responsible for the planning, organization, preparation, and follow-up of risk tenders
• You are responsible for enforcing loss prevention measures with clients and insurers
• You observe the market, identify market opportunities, and contribute to the development of target group-specific concepts and products
• Quality management is also one of your responsibilities.

We appreciate it if you keep a cool head. We value it if you work reliably and routinely. And we wish that you are friendly, courteous, and highly professional with our clients, service providers, and guests.

You need a completed, solid Ausbildung!

Are you a Kaufmann/-frau for Insurance and Finance, Insurance Specialist, Business Economist, or have you completed an advanced degree? Then we desire sufficient professional experience and curiosity paired with a quick grasp.

Are you interested in a position as a clerk, but do not have the necessary insurance-specific qualifications? Would you like to join our team as a career changer?

Then please apply if you have a solid commercial Ausbildung – we will build on this foundation and provide you with targeted further training. Curiosity and a quick grasp are helpful! We will not leave you alone, but will support you until you have the necessary confidence in all insurance-related topics.

And this is also important to us:

A claim is often a tense situation – and for that, you need tact! You are a practitioner and problem solver for our customers; so you should enjoy getting things done, have the courage to assert yourself, and you can also work in a structured and independent manner.

You have a good grasp; therefore, legal contexts, regulations, as well as contract and legal templates are easy for you to understand and apply. For this reason, you also understand complicated business processes.

We offer you the opportunity to develop freely: For this reason, we value entrepreneurial thinking and acting!

We work well and quickly together and are a very warm team with colleagues you can always rely on. We appreciate a good working atmosphere – and if you like, we offer you a piece of home! That's why you can bring your dog to the office if you have one. To maintain this good cooperation, we regularly organize team events!

We won't leave you alone: We will provide you with comprehensive and intensive training, because your future tasks are demanding and varied. After the onboarding phase, you will continue to receive expert support so that you can develop confidence in dealing with customers. We offer you further training measures tailored to your needs.

With us, you have flexible working hours, an unlimited employment contract, and 30 days of vacation. Carnival, Christmas Eve, and New Year's Eve are also days off. We support you with monthly non-cash benefit vouchers (for a wide variety of industries)!

For better readability, we have written this text in the masculine form; regardless, we offer a job as a Junior Consultant to people of all genders!

Would you like to become part of our team and take on interesting challenges? Then we look forward to getting to know you. Please send us your meaningful application (in PDF format) so that we can get a first impression of you. We will get back to you promptly with feedback.