Regional Field Service Engineer, Würzburg, Nuremberg, Regensburg, Bayreuth or Frankfurt area

DMG MORI is seeking a regional field service engineer for the Würzburg, Nuremberg, Regensburg, Bayreuth or Frankfurt area. The company develops and manufactures high-precision machine tools and integrated manufacturing solutions.

• Carry out service visits at customer sites and analyse and resolve technical faults on machine tools
• Carry out repairs, replace components and wear parts, and perform subsequent adjustments and checks
• Diagnose faults in mechanical, electrical and electromechanical assemblies and systems, depending on qualifications
• Train customers in machine operation, care and maintenance and provide technical advice on site
• Document service visits, faults and actions taken in the designated systems
• Work closely with technical support, service scheduling and spare parts teams to resolve problems quickly and effectively
• Make simple software adjustments and perform functional checks on CNC or PLC controls, depending on qualifications
• Provide professional customer support and represent our company with a service-focused approach in the field

• Residence in the Würzburg, Nuremberg, Regensburg, Bayreuth or Frankfurt area
• Completed technical vocational training, for example as an industrial mechanic, electronics technician, mechatronics technician or precision mechanic
• Several years of practical experience in servicing, maintaining, repairing or providing technical support for machinery and equipment
• Experience working directly with customers and on customer sites is an advantage
• Good knowledge of drive and control technology and machine-tool PLCs
• Confidence using CNC controls, such as Siemens, Heidenhain, Fanuc, Mitsubishi or MAPPS
• A service-focused approach, a friendly manner with customers and enjoyment of direct customer contact
• Willingness to travel within the regional service area