Apprenticeship Retail Business Manager

At first you get to know day-to-day retail business, from purchasing and sales to marketing, advice and dealing with customers. You also gain knowledge in business administration, marketing, work organisation, accounting, logistics and sales, as well as staff management and HR. The training is a practical alternative to a business degree and usually lasts four years. Afterwards you hold two qualifications: retail management assistant and retail business manager (Handelsfachwirt).

• You plan and organise sales
• You procure goods and ensure they are available
• You present goods
• You provide services
• You determine and analyse business figures
• You advise customers
• You lead staff
• You help steer business processes

• Higher education entrance qualification (Abitur or Fachabitur) with good grades
• Determination and commitment
• Quick grasp and independence
• Teamwork skills and flexibility
• Negotiation skills
• Sense of responsibility
• Enjoyment of customer contact
• Interest in business management topics
• Pleasant manner, well-groomed appearance