Apprenticeship as a Certified Retail Specialist

Practice-oriented apprenticeship, usually lasting four years, leading to two qualifications: retail salesperson and certified retail specialist. The program provides broad knowledge of retail, business administration, marketing, personnel management and organization and prepares you for management positions.

Planning and organizing sales; purchasing goods and ensuring their availability; presenting products; implementing services; determining and analyzing business performance figures; advising customers; managing employees; controlling business processes; participating in projects such as sales promotion.

University entrance qualification with good grades; ambition and commitment; quick comprehension and independence; teamwork and flexibility; negotiating skills; sense of responsibility; enjoyment of customer contact; interest in business administration; pleasant manner and well-groomed appearance.