Training as a Retail Salesperson

As a retail salesperson, you handle goods and services, advise customers, receive merchandise, label prices and arrange products to promote sales. The two-year training program covers a wide range of tasks and can be extended to qualify as a retail management assistant after strong performance.

Sales, purchasing and marketing of goods. Operating tills, handling cash reconciliation and analyzing data. Supporting merchandise management and accounting. Advising and assisting customers. Learning about goods, retail, customer service, sales and marketing.

Enjoyment of customer contact, empathy, patience, flexibility, a sense of responsibility, a pleasant manner, a well-groomed appearance, good communication skills and willingness to work in a team. The application requires a CV, cover letter and, where applicable, school certificates or an internship certificate.

Various working-time models allow for flexible personal leisure planning. Seminars and thorough exam preparation support the training.