Marketing Coordination & Customer Communication Employee

Bäckerei Büsch is looking for an organised person for its marketing team who enjoys customer contact and is interested in varied marketing tasks. You can expect diverse activities, room for your own ideas and opportunities for personal and professional development.

• Customer care: Friendly and solution-oriented handling of customer enquiries and complaints by phone and email
• Customer feedback management: Clarifying customer concerns together with the responsible departments as well as careful documentation and follow-up
• Marketing measures: Planning and carrying out advertising activities around the opening and reopening of our bakery shops
• Promotional materials: Planning, ordering and distributing marketing materials for our bakery shops
• Sales promotion: Support with marketing campaigns and events as well as coordination with the people involved
• Varied tasks: Support in day-to-day marketing with the chance to develop further and take on your own projects

• Qualification: Completed commercial training or a comparable qualification
• Professional experience: Experience in customer service as well as a professional and solution-oriented approach to customer concerns and complaints
• Communication: Friendly, confident manner and enjoyment of customer contact by phone and in writing
• Organisational talent: Independent, structured way of working with a good sense of priorities and confident use of MS Office
• Team spirit: Reliability, enjoyment of working together and interest in marketing topics as well as personal development