Fleet Assistant

A Fleet Assistant (m/f/d) is sought for the team in Karlsruhe to look after key accounts in the back office.

• Look after major customers comprehensively in the back office and be the central contact for branches, sales partners and internal departments
• Be responsible for billing major customers, maintain customer and vehicle master data and ensure smooth order and invoice processing
• Support field sales, create customer-related reports and help look after key accounts
• Coordinate national and international breakdown cases and support first-level support of the myfleetplus fleet management system
• Actively help optimise service, customer care and billing processes

• Successfully completed commercial training and several years of professional experience in sales support, customer service or major account management
• Structured, self-responsible way of working and keeping an overview even with complex matters
• Strong service orientation and reliable, solution-oriented communication
• Confident use of MS Office; SAP knowledge and experience with ERP systems are an advantage
• Ideally experience in the fleet, leasing, commercial vehicle or automotive environment