Customer Service Clerk

We have our sights set on the future and are looking for people who want to grow with us. Across Europe, as a leading wholesale company, we advise and support our partners in the tire and wheel trade. With a broad range of assortments and brands for cars, two-wheelers and commercial vehicles, as well as flexible warehousing capacity and powerful logistics, we have optimally adapted to market requirements. Fair and competent action is our goal towards customers, suppliers and employees.

• You process incoming customer complaints and record complaints in the iCons system
• You check invoices and create difference credit notes
• You process goods returns and warranty cases and are responsible for the follow-up of dunning runs
• You communicate regularly with internal and external partners

• You have successfully completed a commercial or technical vocational training
• Ideally you have already gained experience in complaint processing and bring technical understanding
• Your linguistic skill in word and writing characterizes you as well as your problem-solving-oriented and thorough way of working
• You are resilient as well as flexible in terms of time and tasks
• Ideally you have already gained SAP knowledge, MS Office knowledge is required