Service and Repair Acceptance Employee
Original title: Mitarbeiter Service- und Reparaturannahme (m/
This job is at expert SE. You apply to them, not to GoAusbildung.
Start Date
On request
Sector
Electronics Retail
Salary
Competitive salary
Listing data as of November 13, 2026
About this Apprenticeship
The company Schlegelmilch has been located in Haßfurt for 55 years and is firmly rooted in the region. On around 1,700 square meters of exhibition space, expert Schlegelmilch today offers the entire product range of household and entertainment electronics, as well as in the PC and telecommunications sector – with individual advice and best service. In total, over 38 employees and 5 trainees work at expert Schlegelmilch.
What You'll Learn
- You are the first point of contact for our customers in service cases and contribute significantly to customer satisfaction with skill and sensitivity.
- You ensure the smooth and customer-friendly process for repairs, exchanges or replacements.
- You are responsible for service and complaint acceptance.
- You monitor goods and spare parts ordering.
- You issue goods and coordinate shipping.
Requirements
- Reliable and independent work
- Well-groomed, confident appearance
- Secure handling of IT systems
- Experience in complaint management is an advantage
- Strong customer orientation and the ability to actively listen and respond professionally and empathetically to customers
What expert SE offers
- You can look forward to a workplace with long-term perspective
- You can expect attractive employee discounts and company parties
- You work in an open-minded team where everyone supports each other
- You can participate in the latest training courses that prepare you for your daily business
- You can look forward to a performance-based commission system
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