Private patient and optional hospital services administrator

Helios Klinik Titisee-Neustadt is seeking a part time administrator for private patients and optional hospital services to start as soon as possible. The role involves advising and supporting patients and coordinating admissions, optional service contracts and discharges.

• Give patients expert advice on all optional hospital services
• Admit patients and provide full information, including preparing and concluding optional service contracts for planned, emergency and preadmission care
• Act as a personal contact for patients before, during and after their hospital stay, listening to their concerns
• Coordinate bed allocation and discharge management closely with nursing staff and ward managers
• Check discharges and release them to the medical controlling team
• Admit and support international patients and accompanying persons, including managing contracts

• Completed vocational training as a medical assistant or a comparable nursing qualification
• Enjoyment of independent, structured work and taking responsibility
• Strong communication skills and a helpful approach that anticipates needs
• Experience in inpatient admissions or billing is desirable
• A confident, friendly and dependable manner, resilience and flexibility
• Proof of immunity to measles as required by law