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Hellmann Worldwide Logistics

Freight Forwarding Clerk Customer Service Land Transport

Original title: Speditionskaufmann Kundenservice Landtransporte (m/w/d)

Hellmann Worldwide LogisticsLehrte, NI201-500 employeesSkilled
Full-time
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This job is at Hellmann Worldwide Logistics. You apply to them, not to GoAusbildung.

  • Start Date

    On request

  • Sector

    Spedition und Logistik

  • Salary

    Competitive salary

Listing data as of November 1, 2026

About this Apprenticeship

As an employee in customer service, you are the link between customers, sales and operational handling in land transport. You strengthen customer loyalty by taking transport orders, being available for questions and offering tailored solutions.

What You'll Learn

  • Customer support in land transport
  • Coordination with the specialist sales staff
  • Proactive monitoring and reporting of shipments
  • Receiving and processing customer inquiries and complaints
  • Processing national and international freight shipments
  • Communication with customers and partners about shipment events

Requirements

  • Successfully completed training as a freight forwarding and logistics services clerk, ideally with first work experience
  • Structured way of working, organizational talent and resilience
  • Confident and reliable communication with customers and partners
  • Experience with MS Office and ideally user knowledge of common freight forwarding software
  • Very good German and good English, spoken and written

What Hellmann Worldwide Logistics offers

  • Hellmann Spirit: first-name culture throughout the company, regular team and company events, birthday lottery ticket of the German TV Lottery
  • Work-life integration: flexible working hours and mobile working
  • Financial extras: vacation and Christmas bonus, company pension and capital-forming benefits, up to €1,600 net bonus for referring new colleagues, discounts and offers for travel, leisure and culture
  • Health & well-being: company fitness via Hansefit, mental health and health coaching, varied dishes that change daily in our canteen
  • Family: vacation days for caring for relatives and for special events
  • Professional & personal development: Newcomer Days, further education and training through our Academy, digital learning platform (LearningHub)
  • Mobility: mobility allowance, free parking, free use of e-charging stations

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