Traffic Service Provision (TSP) Professional

As a Traffic Service Provision (TSP) Professional at Jenoptik in Monheim, you prepare traffic data, check its quality, handle monthly billing and support TSP customers. Jenoptik provides photonics-based solutions for road safety and civil security.

• Carrying out and ensuring the entire data preparation process
• Case data processing, data import/export and quality control of the prepared data
• Handling complaints and carrying out monthly billing data (case flat rate in SAP)
• Software administration (TDSK pro, TraffiService Portal) and first level support for TSP customers
• Daily and monthly remote monitoring of measuring systems for time deviations
• Creating monthly reports and maintaining statistics
• Professional guidance and mentoring for trainees, students and new employees
• Supporting projects for software migration and introduction of new platforms

• Completed commercial vocational training (desirable) or comparable qualification
• Confident PC skills and experience in data processing
• Several years of professional experience (3–5 years) in data processing, office management or project work
• Confident use of Microsoft Office and SAP
• Excellent German skills, spoken and written (English an advantage)
• High level of care, conscientiousness and sense of responsibility
• Customer-oriented thinking, communicative manner and teamwork skills
• Reliability, flexibility and high stamina