Assistant to the Head of Department

LBBW is one of Germany's leading banks. The Customer Service Corporates department covers a broad range of corporate business, including customer service, electronic banking, contract management and client support. The department also handles sales financing for new and existing business.

• Support a department head with organizational and administrative tasks
• Forward-looking coordination of appointments and calendars, taking into account priorities, dependencies and short-notice changes
• Preparing meetings and workshops, including invitations and documents, and recording results, tasks and deadlines
• Following up on open items and follow-ups, and reminding people in time of agreed feedback
• Support in preparing and running internal events
• Ensuring the flow of information between managers, employees and internal contacts
• Careful handling of physical and digital mail, structuring shared documents and filing, and clearly preparing and updating important information for both department heads
• Contributing suggestions to improve processes and documentation, and covering for other department head assistants by arrangement

• Completed commercial vocational training in banking, office management or a comparable qualification
• Several years of experience in an assistant or comparable organizational role
• Knowledge of the banking or finance field is preferred
• Confident use of Word, Excel, PowerPoint and Outlook, and openness to other tools
• Discreet handling of confidential information and clear, friendly communication suited to the audience
• Interest in IT topics and enjoyment in making sensible use of digital ways of working and the possibilities of artificial intelligence
• Very good German and good English skills, spoken and written
• Independent, reliable and proactive way of working with an eye for upcoming tasks
• Strong communication skills and openness to input from others