Housekeeping Supervisor Renaissance Hamburg Hotel

Order is not only half the battle for you, but even a bit more? You have always had an eye for detail and place great value on quality? Great, because then you are exactly right in our housekeeping team. With great passion you take care that our guests feel completely at ease during their time in our rooms and suites and ensure the smooth running of all housekeeping tasks.

• Check and inspect rooms after cleaning with particular attention to: floor control, cleanliness of public areas and compliance with SOPs in all areas of housekeeping
• Conduct regular inventories
• Responsible for proper key control
• Responsible for accuracy of lost and found book and storage
• Control of Out of Service / Out of Order rooms
• Conduct regular Brand Standard Audits
• Conduct monthly department meetings and staff training
• Code invoices
• Duty roster and holiday planning
• Maintain timesheets and create deployment plans
• Responsible for ordering guest supplies, cleaning agents
• In absence of the Market Housekeeping Manager and Asst. Housekeeping Manager, the Supervisor assumes sole responsibility for the Housekeeping department
• Work in different shifts

• An eye for detail
• Quality awareness
• Ideally a completed training in hospitality and gastronomy
• Teamwork mindset and desire to share your enthusiasm and knowledge
• A positive charisma in dealing with people
• Passion for the profession
• Constantly independent contributions and improvement suggestions for a better process in housekeeping and to improve guest satisfaction, especially cleanliness in rooms.
• Active participation in problem solving in the house