Part-time Customer Service Assistant, Focus on Checkout

MediaMarktSaturn Germany is looking for a part-time customer service assistant focused on checkout for the Saturn store in Senden. You advise customers and handle customer requests and purchases. Working hours: 25 h/week, preferably on Saturdays.

• Advise customers and handle requests about online pickup, product returns, exchanges, repairs and checkout
• Perform administrative tasks related to the sales process, financing, purchase on invoice, etc.
• Market products on various online platforms
• Stay in contact with internal and external partners or product suppliers on all repair processes
• Actively support customer events
• Take a positive and proactive attitude toward customers and offer simple, efficient solutions to complaints
• Follow and implement set national standard guidelines, processes and behaviors

• Knowledge of and interest in products and trends in the consumer electronics industry
• Strong customer and service orientation
• Strong communicator, good at implementation, and solution-oriented
• Team player who enjoys shared success
• Willingness to support the team in afternoons/evenings and on Saturdays