Customer Advisor for Sales, Services, Solutions and Repairs

Advise customers and sell electronics and services at MediaMarkt in Kempten, carry out repairs and provide technical support.

• Focus on customers and provide passionate, customer-focused and knowledgeable advice before, during and after purchases
• Actively sell products across departments, accessories and related services
• Inspire customers with our products and solutions
• Repair rather than discard: repair screens, batteries and small parts using original spare parts from many leading manufacturers
• Provide expert advice and carry out high-quality IT and entertainment services, such as TV calibration and software installation
• Act as a contact and support customers with technical questions
• Act as a contact for internal and external partners or product suppliers on all repair and return processes

• Completed vocational training in retail and/or experience selling products and services
• Knowledge of and interest in consumer electronics products and trends, ideally smartphones and laptops
• Strong focus on customers and service
• Strong communication and execution skills and a solution-focused approach
• Team player who enjoys shared success
• Willingness to support the team in the afternoons, evenings and on Saturdays