Customer Advisor Sales Services, Solutions & Repairs

MediaMarktSaturn Deutschland is looking for new colleagues for the Buxtehude store who are passionate about technology and want to help shape the customer experience. Tasks include sales, advice, services and repairs.

• Focus on customers and advice before, during and after purchase - passionate, customer-oriented, competent
• Active sales of our products, accessories and related services across product categories
• Inspiring our customers for our products and solutions
• Repair instead of throwing away: carrying out display, battery and small-part repairs with original spare parts from many well-known manufacturers
• Competent advice and delivery of high-quality services in IT and entertainment (e.g. TV calibration, software installation)
• Contact person and support for our customers with technical questions
• Contact person for internal and external partners or product suppliers on all processes around repair and returns

• Successfully completed retail training and/or professional experience in selling products and services
• Knowledge of and interest in consumer electronics products and trends (ideally smartphones and laptops)
• Pronounced customer and service orientation
• Strong communication, implementation skills and a solution-oriented way of working
• Team player who enjoys shared success
• Willingness to support the team in the afternoon / evening and on Saturdays