Customer Advisor Sales Services, Solutions & Repairs

MediaMarktSaturn Germany is looking for new colleagues enthusiastic about technology for its store in Wesel. The role covers customer advice, sales, services and repairs in consumer electronics.

• Focus on customers and advice before, during and after the purchase - passionate, customer-oriented, competent
• Active sales of our products, accessories and related services across product categories
• Inspiring our customers with our products and solutions
• Repair instead of throwing away: carrying out display, battery and small-part repairs with original spare parts from many well-known manufacturers
• Competent advice on and delivery of high-quality IT and entertainment services (e.g. TV calibration, software installation)
• Contact person and support for our customers with technical questions
• Contact person for internal and external partners or product suppliers on all processes around repairs and returns

• Successfully completed retail training and/or professional experience in selling products and services
• Knowledge of and interest in products and trends in the consumer electronics industry (ideally smartphones and notebooks)
• Strong customer and service orientation
• Strong communication and implementation skills and a solution-oriented way of working
• Team player who enjoys shared success
• Willingness to support the team in the afternoons/evenings and on Saturdays