Customer Service Advisor with Focus on Checkout

Advising customers and handling customer inquiries regarding online pickup, product returns, exchanges, repairs, or purchase processing (checkout) - passionate, customer-oriented, competent; Administrative tasks related to the sales process, financing, or purchase on account; Marketing our products on various online platforms; Contact person for internal and external partners or product suppliers for all repair processes; Active support at customer events; Positive and proactive attitude towards customers and ensuring simple, efficient solutions for customer complaints; Implementation of prescribed national standard guidelines, processes, and behaviors

Advising customers and handling customer inquiries regarding online pickup, product returns, exchanges, repairs, or purchase processing (checkout) - passionate, customer-oriented, competent; Administrative tasks related to the sales process, financing, or purchase on account; Marketing our products on various online platforms; Contact person for internal and external partners or product suppliers for all repair processes; Active support at customer events; Positive and proactive attitude towards customers and ensuring simple, efficient solutions for customer complaints; Implementation of prescribed national standard guidelines, processes, and behaviors

Successfully completed service-oriented vocational training (ideally hospitality & retail, event industry); Knowledge of and interest in products and trends of the consumer electronics industry; Strong customer and service orientation; Communication skills, implementation strength, and a solution-oriented way of working; Team player with enjoyment of shared success; Willingness to support the team in the afternoons/evenings and on Saturdays