Customer service in checkout, information and service

Work in checkout, information and service at Media Markt Deggendorf. Help customers with collections, returns, exchanges, repairs and purchases, and support store operations. Employment type and working hours are agreed individually.

• Advise customers and handle enquiries about online order collections, returns, exchanges, repairs and checkout with enthusiasm, care and expertise
• Carry out administrative tasks related to sales, financing and purchases on account
• Market our products on various online platforms
• Act as the contact for internal and external partners or suppliers on all repair processes
• Actively support customer events
• Take a positive, proactive approach to customers and provide simple, effective solutions to complaints
• Follow national standard guidelines, processes and expected ways of working

• Completed vocational training in a service field, ideally hospitality, retail or events
• Knowledge of and interest in consumer electronics products and trends
• Strong focus on customers and service
• Strong communication skills, ability to get things done and an approach focused on solutions
• Enjoyment of teamwork and shared success
• Willingness to support the team in the afternoons, evenings and on Saturdays