Service Assistant at the Mercedes-Benz Branch in Böblingen

Service assistant at the Mercedes-Benz location in Böblingen, supporting workshop customers and organising service processes. The posting describes both a 12-month contract and a permanent position.

• Be the first point of contact for workshop customers
• Plan workshop appointments and create preliminary repair orders
• Plan and arrange transport options for customers during servicing
• Record vehicle and order data
• Handle vehicle returns and answer general questions about the scope of repairs
• Support and advise customers by phone and in person
• Ensure smooth operations within the service team

• Completed vocational qualification
• Professional experience
• Specific skills needed for this job