Call Centre Agent

Call centre position with a client in the commercial sector in Oldenburg. This is a temporary agency placement with a permanent employment contract and fair hourly pay.

• Support and advise existing and new customers by phone.
• Handle incoming enquiries and complaints.
• Maintain and record customer data in the system.
• Pass complex issues to the relevant specialist departments.
• Help with administrative tasks in daily operations.

• We are looking for call centre agents, customer advisers or customer service agents of all genders.
• Some experience in telephone customer service is desirable.
• You have strong communication skills, a focus on customer service and team spirit.
• You are confident using MS Office applications.
• You are reliable, flexible and friendly.