IT Service Technician

Piening, a mid-sized family-owned company and engineering and IT service provider with over 90locations in Germany, is looking for an IT Service Technician (m/f/d) for 2nd level IT support directly at the customer site in Donauwörth. The position is initially fixed-term for 6 months with an option for extension.

• Handling and resolving 2nd level IT support requests directly at the customer site
• Providing support services for incident, break/fix and IMAC tickets
• Installing, configuring and replacing PCs, notebooks, printers and other workplace hardware
• Support with technical questions about Windows clients, network and IP telephony
• Help with rollouts, hardware changes and individual IT project tasks

• Completed technical or IT-related vocational training
• First practical experience in IT support, onsite support or technical user support
• Good knowledge of current Windows operating systems
• Confident use of common office applications and standard software
• Very good German skills and a service-oriented, reliable and communicative way of working