Freight Forwarding Clerk, Operations Planning

Piening is seeking an Operations Planner to start immediately with an international client in Dortmund, managing and processing customer orders. The workplace is in the port area in northern Dortmund.

• Supporting order management and yard management, including deliveries, in line with defined processes and work instructions
• Handling administration and processing for customer orders, freight documents and trucks
• Creating and maintaining operational reports to manage goods movements at the site
• Working and communicating with various internal departments and the customer
• Handling complaints and service level problems
• Managing data and maintaining master data
• Collecting and providing data for further processing by operations
• Tracking shipments and reporting back to the relevant departments
• Creating and analysing statistics
• Billing for services provided
• Setting, maintaining and checking minimum stock levels, including processing and handling SAP purchase orders for the site

• Completed vocational training as a freight forwarding clerk or warehouse logistics specialist
• Practical experience in the office and operational work of a freight forwarding company is desirable
• Confidence using MS Office applications, especially Excel
• A reliable team player with strong communication skills, the ability to handle stress and willingness to work shifts