Internship Aftersales Technical Service

Welcome to Porsche AG! This Ausbildung as an Aftersales Technical Service internship takes place in Stuttgart-Zuffenhausen, Baden-Württemberg. The Ausbildung duration is 6 months. Start your career in the automotive industry and develop valuable skills for your professional future.

• Help with projects to develop technical service concepts
• Represent service needs during product development and collaboration across brands
• Create and improve workshop literature, such as repair manuals
• Create customer literature, such as owner's manuals
• Develop concepts and methods for vehicle diagnostics
• Specify diagnostic procedures and troubleshooting strategies
• Develop special tools and workshop equipment for the dealer network
• Create CAD models and help prepare technical documentation and market information
• Coordinate the required range of spare parts and exchange parts
• Improve and develop the spare parts catalogue
• Coordinate relevant aftersales departments in testing before new vehicle models are launched
• Manage launch activities to ensure international service and support readiness for new vehicle models and technical highlights, such as powertrain and high-voltage technology, smart mobility and motorsport
• Contribute to the overall technical service strategy
• Coordinate vehicle insurance classifications worldwide
• Identify opportunities for digitalisation
• Help implement digital solutions for more efficient workshop processes
• Prepare presentations and decision documents
• Prepare process analyses and benchmarks
• Test new concepts on prototype and production vehicles
• Coordinate interfaces and communicate with the international dealer network
• Contribute to strategy and future projects focused on technical aftersales

• Enrolled in Industrial Engineering, Mechanical Engineering, Mechatronics, Automotive Engineering, Electrical Engineering, Computer Science, Business Informatics, Technical Communication or a comparable degree, at least in the third semester or in a gap year between a bachelor's and master's degree
• Enthusiasm for Porsche vehicles
• Interest in customer service and workshop processes
• A structured, analytical and independent approach to work
• Enjoyment of teamwork
• Flexibility and communication skills
• Confident use of MS Office
• Very good German and good English skills, at least B2