Internship Campaign Management, Warranty and Customer Support

We shape After Sales at the interface between campaign management, warranty and goodwill, projects, dealers and customer experience, working closely with departments of Porsche Deutschland GmbH, Porsche AG and the Porsche Centers. We combine operational tasks with analytical and conceptual questions. The internship starts from mid-February 2027 and lasts 6.5 months.

• Keeping campaigns in view: You help coordinate and carry out workshop and recall campaigns and help monitor progress and key figures.
• Shaping warranty and goodwill: You gain insight into our warranty and goodwill processes and help analyze and prepare relevant questions and improve existing workflows.
• Supporting buybacks: You help coordinate and handle reversal processes, working with the internal departments involved.
• From data to control: You help create, maintain and analyze KPIs and reports and prepare decision bases.
• Driving projects forward: You contribute to cross-department After Sales projects and independently take on subtasks.
• Preparing decisions: You analyze data and facts, do research and create presentations and decision papers.
• Bringing in the customer and dealer view: You support questions from the Porsche dealer network.
• Developing together: You support workshops, coordination meetings and special projects and contribute your own ideas.

• Enrollment at university for the entire duration of the internship, or internship as part of a gap year possible
• Strong affinity for cars
• Driver's license class B
• Confident use of MS Office, especially Excel and PowerPoint
• Very good German skills (at least C2 level)
• Good English skills
• Teamwork and communication skills
• Independent and analytical way of working
• First experience creating reports
• First experience in project workflows