Student Assistant in Telephone Customer Support
Original title: Studentische Aushilfe im telefonischen Kundensupport (w/
This job is at Robert Bosch GmbH. You apply to them, not to GoAusbildung.
Start Date
On request
Sector
Kundenservice
Salary
Competitive salary
Listing data as of November 1, 2026
About this Apprenticeship
Student assistant in telephone customer support (f/m/d) at Bosch Service Solutions Magdeburg GmbH. Part-time, permanent, entry as student, start by arrangement.
What You'll Learn
- You take calls from our customers and are responsible for providing competent advice. Topics include health insurers, waste disposal companies and technical support for business customers.
- Processing inquiries by email is also part of your tasks.
- In unclear cases, you pass the matter on to the right expert group.
- You also handle documentation in the system.
Requirements
- Qualification: enrolled student (f/m/d) for at least 1 more year
- Personality: strong communicator, team player, loyal
- Working style: independent, customer-focused, confident with MS Office
- Experience and know-how: technical interest, skilled with the PC
- Daily work: willingness to work in a 24/7 shift system, mainly evenings, nights and weekends, which fits well with studies
- Languages: very good German skills required, good English skills desirable
What Robert Bosch GmbH offers
- Financial benefits: attractive salaries, bonuses, individual performance pay, private and company pension plans, discount portals and special deals on Bosch products
- Targeted talent development: first-class training options and varied career paths
- Work-life balance: flexible work models such as job sharing, flexible shift systems, part-time options and sabbaticals
- Health and well-being: preventive care offers, clubs, groups and networks
- Mobility: Bosch shuttle or company bike as well as support for stays abroad
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