Administrative Employee for Health Insurance Inquiries

Würzburg University Hospital is looking for an administrative employee for health insurance inquiries in Business Unit 3 Finance and Controlling from 01.01.2027. Part-time, fixed-term.

• Maintaining, processing and documenting all inquiries and messages from the Medical Service (MD) and health insurers (KK) in an MD management tool, observing deadlines
• Communication with KK / MD: recording and processing KAIN / ANFM messages via § 301 / LE portal
• Preparing and following up MD remote reviews and discussion procedures with health insurers
• Assessing incoming MD expert opinions incl. drafting objection letters and supporting court proceedings
• Correspondence with internal and external recipients
• Reviewing, requesting, compiling and uploading patient documents to the LE portal on time

• Completed commercial training in healthcare, ideally with work experience in a hospital
• Knowledge or first experience in MD management or handling MD and health insurance inquiries
• Proven structured, team-oriented work, keeping an overview even with complex topics
• Strong communication, organizational skills and a careful way of working
• Confident use of MS Office; SAP experience an advantage