Sales Inside Service Clerk in Spare Parts Sales · Commercial Vehicle Industry

Your diverse tasks: Telephone spare parts sales. Acceptance and processing of spare parts orders and inquiries via telephone, email, and webshop. Active follow-up on quotes and conversion into orders. Creation of orders, delivery notes, invoices, and credit notes. Processing and independent handling of complaints. Setting up new customer accounts domestically and internationally. Correspondence with and advising of domestic and international customers. Ensuring customer satisfaction and retention.

Telephone spare parts sales. Acceptance and processing of spare parts orders and inquiries via telephone, email, and webshop. Active follow-up on quotes and conversion into orders. Creation of orders, delivery notes, invoices, and credit notes. Processing and independent handling of complaints. Setting up new customer accounts domestically and internationally. Correspondence with and advising of domestic and international customers. Ensuring customer satisfaction and retention.

Commercial training with technical understanding or technical training with commercial understanding. Independent work style and strong organizational skills. First experience in customer consulting and enjoyment of telephone customer contact. Good English skills and ideally knowledge of another foreign language (preferably French). Knowledge of customs and export procedures is desirable. User skills in SAP or another ERP system are an advantage. You value teamwork and contribute your communication skills for a harmonious cooperation.

Varied and diverse tasks in a great sales team. An in-house canteen, sports and leisure offers, and attractive employee benefit programs. Secure workplace in an owner-managed family company.