Key Account Manager Remote Meter Reading and Installation

BRUNATA-METRONA München has been recording and billing heating energy, water and electricity in many kinds of properties for generations. In customer care, customer satisfaction and excellent service are the focus. You advise customers from the real estate industry on the whole product range, with a focus on meter installations. Permanent full-time position.

• Customer care: You look after large customers competently and service-oriented and are their central contact for all matters around remote meter reading and installation.
• Key interface role: You coordinate customer requests and installation orders in close cooperation with the customer center, the service centers and the billing and sales departments.
• Installation coordination: You manage and monitor the on-time processing of installation orders and ensure smooth communication between customers and the service centers carrying out the work.
• SAP customer management: You process and document customer contacts, cases and orders reliably in SAP.

• Completed commercial or technical vocational training, ideally with first experience in remote meter reading and installations
• Preferably basic knowledge of managing technical installations of heat and water meters
• Confident use of SAP and MS Office, ideally familiar with the BRUNATA-METRONA online applications
• Friendly and confident communication, service-minded and reliable
• Initiative and enjoyment of customer contact