Intern: AI-Supported Analysis of App Store Feedback

Internship at BSH Hausgeräte GmbH in Regensburg, full-time / part-time, hybrid work model. You add practical experience in a dynamic company to your theoretical knowledge.

• Reviewing and structuring the existing data sources (app store reviews and customer tickets)
• Evaluating current AI technologies (e.g. large language models, sentiment analysis tools, topic modeling)
• Developing a concept for automated categorization and prioritization of feedback
• Building a lean proof of concept (PoC) for automatically extracting "pain points" and feature requests
• Assessing the quality and reliability of AI-generated insights compared with manual analysis

• Advanced studies in business informatics, data science, mathematics or similar
• First practical experience with machine learning, NLP (Natural Language Processing) or LLMs
• Basic knowledge of programming languages such as Python (an advantage for data analysis/prototyping)
• Analytical thinking, initiative and the ability to work through complex, unstructured text data in a structured way