Sales Associate, 15 hours/week in 50735 Cologne

You make a difference in one of our more than 2,000 dm stores, meeting places for brands and people. As a sales associate, you are always attentive to our customers' wishes. Alongside your knowledge of the dm product range, you impress customers with expert advice and help make shopping in retail a pleasant experience. In consultation with your dm store, you work Monday to Saturday on three to four days per week between 6:00 and 20:00.

• Advise customers and answer their questions.
• Present goods clearly and help shape the product range.
• Create a positive shopping experience through openness and helpfulness.
• Produce biometric passport photos for identity documents and similar purposes.
• Handle checkout operations and ensure a smooth customer experience.
• Process incoming online orders and prepare express deliveries.
• Help design promotional displays and themed tables.
• Record stock levels and place orders to prevent products from running out.

• Service mindset: With empathy, commitment and enjoyment in meeting people, you help create dm's welcoming atmosphere.
• Training and professional experience: You have completed commercial training and already have professional experience in retail or a commercial field.
• eID activation for the passport photo service: To digitally send passport photos to citizens' offices, you need eID activation on your identity document.
• Skills: You enjoy working digitally and are confident using smartphones and similar devices. You also have an excellent command of German.
• Team spirit and motivation: You work as part of the team and coordinate working hours together. Even when things get stressful, you remain calm.
• Initiative and solution-oriented thinking: You are willing to take initiative, work independently, develop solutions and help create a better future with the dm community.
• Flexibility: You actively help plan staffing so your working hours fit the store's opening hours as well as possible.
• Stamina: Working in a dm store can sometimes be physically demanding, so resilience and endurance are important.