Service Technician

We are seeking a Service Technician to join our Service business, to service Automatic and Industrial doors. This position will mainly involve breakdowns and some major works to Industrial Doors and Specialty Products. You may also be required to provide support to other dormakaba product in the form of Commissioning & Installation of products.

• Carry out preventative maintenance, breakdown repairs and electrical fault finding across automatic doors and access solutions
• Deliver exceptional customer service and maintain strong relationships with customers onsite
• Complete accurate service reports, documentation and updates through service management systems and mobile applications
• Work independently across your assigned service region while maintaining safety and quality standards
• Ensuring all work is completed in accordance with safety standards and company procedures

• Current Driver’s Licence
• EWP Licence
• Previous experience in Automatic and Industrial doors servicing, installation or maintenance.
• Strong mechanical aptitude and fault-finding abilities.
• Basic electrical knowledge and troubleshooting skills.
• Experience working with motors, control systems and automated equipment.
• Ability to read technical drawings, wiring diagrams and manuals.
• Strong problem-solving and diagnostic skills.
• Ability to work autonomously and manage a daily service schedule.
• Physically fit and comfortable working at heights and in industrial environments.
• Confident communicator with strong interpersonal and customer service skills
• Experienced in towing trailers, with a practical, hands-on attitude and a willingness to get stuck in and get the job done.