Head of IT Services, EMBL Hamburg

As Head of IT Services at EMBL Hamburg, you will be responsible for local IT services and infrastructure, leading and developing a small team of IT professionals and taking a hands-on role in its work. You will administer our systems, work directly with the people who use them and troubleshoot technical problems, as well as helping to implement and improve the IT infrastructure that supports our research.

Leading and developing the EMBL Hamburg IT team, and keeping its day-to-day operations running effectively including through hands-on involvement; Coordinating core IT operations: data storage, computing, networking, security, and backup and disaster recovery; Managing projects to implement and upgrade IT infrastructure; Overseeing desktop systems and support across Windows, macOS and Linux; Working with scientific, administrative and external users to understand their needs and provide responsive support; Driving improvement and innovation in IT at EMBL Hamburg, together with IT teams across EMBL; Taking part in strategic IT infrastructure planning with the other EMBL sites, and contributing to EMBL's digital strategy and IT initiatives

Degree in computer science or related field, or equivalent professional experience; Several years of experience managing IT services in a complex environment, ideally in research or higher education; Solid technical expertise in Linux system administration, heterogeneous networks, storage systems, and IT security; Strong communication and organisational skills, with a collaborative and service-oriented approach; Fluency in English; knowledge of German would be advantageous

Tax-free salary, monthly family, child and non-resident allowances, annual salary review, pension scheme, death benefit, long-term care, accident-at-work and unemployment insurances; Flexible working arrangements; Private medical insurance for you and your immediate family (including all prescriptions and generous dental & optical cover); 30 days annual leave per year, in addition to public holidays; Relocation package including installation grant (if applicable); Campus life: Free shuttle bus (Heidelberg), library, subsidised on-site cafeteria, casual dress code, extensive sports and social club activities (on campus and remotely); Family benefits: Kindergarten (Heidelberg), 10 days of child sick leave, generous paid maternity/parental leave and monthly family & child allowances; Benefits for international newcomers: Visa exemption, education grant for private schooling, financial support to travel back to your home country every second year and a monthly non-resident allowance