Service Assistant at Car Dealership

Ungeheuer Automobile GmbH operates with the BMW and MINI brands at four locations in southwestern Germany in the automotive trade. Its portfolio includes vehicle sales, maintenance and repair, parts and accessories sales, and extensive financial and service offerings. As part of Emil Frey Germany, the company belongs to a strong group connecting more than 5,000 employees at over 100 locations nationwide, combining expert knowledge with automotive passion. For our dealership in Karlsruhe we are looking for a Service Assistant (m/f/d) as soon as possible.

Personal and telephone customer service and information; Workshop appointment scheduling; Preparation of customer orders for the service area; Processing of accident and warranty claims; Trustful cooperation with the sales and service team

Successfully completed commercial training, ideally as an automotive clerk; Career changers from hospitality or similar service‑oriented fields are welcome; Several years of professional experience in service desirable, automotive background an advantage; Very good IT skills, especially with MS Office products; Organizational talent, strong team and communication skills; Friendly, confident manner in customer contact and enjoyment of working in a car dealership

Secure job with long‑term perspective; Up to 30 days annual leave; Further training via the Emil Frey Academy; Attractive conditions for bike leasing and job tickets; Exclusive employee discounts and corporate benefits; Company pension scheme / capital‑forming benefits; Flat hierarchies and open corporate communication; Employee events and the Emil Frey team spirit