Shop Employee Full-Time

At Flix, we offer a dynamic work environment with competitive pay, good development opportunities, and a technology-driven approach that makes travel more accessible, sustainable, and affordable. As a Customer Advisor at Flix, you can make a difference by providing our passengers at the Dortmund location with a smooth and supportive travel experience – from ticket advice to check-in. Become part of our dedicated team in Dortmund and help us create a first-class customer experience on site. We work with passion to provide our guests with the best service – with a smile, good organization, and strong team spirit.

• Advise our customers and passengers in a friendly and competent manner at the FlixShop in Dortmund
• Sell tickets and inform about the Flix offer
• Ensure a smooth process before bus departures
• Actively coordinate passengers and assist with check-in
• Distribute information materials such as flyers and magazines to our buses
• Actively create a positive customer experience on site
• Contribute to the continuous improvement of our processes

• Available for a full-time position (40 hours/week)
• Ideally you have already gained experience in customer service, retail, at the airport, or in comparable areas
• Good German skills required, initial English skills are also an advantage
• Confident and routine handling of PC, internet, and email communication
• As a service-oriented and communicative personality, you always appear well-groomed
• Even in stressful moments, you keep calm and maintain an overview