Working Student Customer Service
Original title: Werkstudent (m/
This job is at Fresenius SE & Co. KGaA. You apply to them, not to GoAusbildung.
Start Date
On request
Sector
Healthcare
Salary
Competitive salary
Listing data as of November 4, 2026
About this Apprenticeship
You are service-oriented, enjoy contact with customers, and keep a cool head even in stressful situations? Then support our team in the Operations Customer Business Center at the earliest possible date! We offer you flexible working hours, lots of teamwork, and the opportunity to make contacts in an international healthcare group and explore possible career paths.
What You'll Learn
- You answer customer inquiries, process delivery dates, and coordinate delivery postponements
- You process and create return slips in SAP
- In addition, you are responsible for sending documents such as order confirmations, delivery notes, and analysis certificates
- Moreover, obtaining and archiving signatures for return documents and temperature logs is part of your tasks
- Furthermore, you actively communicate with customers to optimize order documents
Requirements
- Current full-time studies in business administration or a comparable degree program
- Proficient MS Office skills
- Good German language skills, both written and spoken
- Reliability and careful, structured working style
- Excellent communication skills, both written and by telephone
- Basic SAP knowledge an advantage
What Fresenius SE & Co. KGaA offers
- Hybrid work: Work from home or in the office or both? Various hybrid work offers give you great flexibility.
- Vacation: To make your assignment flexible and allow you to meet university obligations, students receive a vacation entitlement.
- Adequate compensation: All internships and student jobs are paid and follow legal or collective agreement guidelines.
- Onboarding: At the start of your assignment, your department will give you an introduction to departmental processes and your tasks.
- Transport connections: Most of our locations are very well connected to highways, bus stops, or train stations.
- Flexible working hours: Working hours are arranged with your department and are usually flexible.
- Company catering: In our company restaurants, you receive freshly prepared meals daily.
- Meal allowance: Food and drinks are available at a discounted price in our company restaurants.
- Networking: At our locations, there are various opportunities for mutual exchange and networking.
- Parking: At many locations, free parking spaces are available.
- Mental health at work: In addition to nutrition training, prevention offers, and anti-stress seminars, Fresenius also offers special action days on the topic of "Mental Health".
- Discount program: We offer you an exclusive discount program with attractive discounts on products and services from well-known providers.
- Internationality: Many departments work in interdisciplinary teams with various cultures and languages.
- E-charging stations: For employees with electric cars, we offer charging stations at our corporate headquarters.
- Fitness cooperations: You can benefit from fitness cooperations and special conditions at sports and wellness facilities.
- Ethical conduct: We conduct our business responsibly – with consideration for our partners, society, and nature.
- Company Medical Service: The Company Medical Service is available for consultation hours, first aid for work accidents, or reintegration.
- Equal treatment and equal opportunity: Everyone is welcome here. We are convinced that different perspectives, opinions, experiences, cultures, and values help us become even more successful.
- Career with purpose: With your contribution, you make a valuable contribution to improving the quality of life of patients worldwide.
- Comprehensive support and integration into exciting tasks, processes, and projects of the department, as well as the chance to contribute and implement your own ideas
- Professional and personal development through gaining practical experience during your studies
- Networking opportunities with colleagues and young talents from other business areas
- Foundation for a possible permanent position at Fresenius: Proven by the success stories of former interns and working students
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