Team Member Service

As a regionally rooted wholesale specialist and member of the market-leading GC GROUP, Hempelmann Hannover KG supplies the skilled trades with materials from all areas of building technology. Thanks to our unique product variety and optimally positioned logistics, we shape the world of tomorrow both locally and digitally. Become part of our family business and our dedicated service team.

• Inspection and processing of returns up to credit note creation.
• Coordination of customer service processing.
• Communication with relevant departments.
• Data capture and reporting. Preparation and maintenance of key figures in the service context.
• Support of the team lead in optimizing processes.

• Experience in customer service or order processing, particularly in the context of returns and customer service.
• Good communication skills and enjoyment of contact with customers, internal and external partners.
• High degree of initiative and a strong service and solution orientation.
• Experience in collaboration within a supply chain with a focus on purchasing, logistics, and sales.
• Proficient use of MS Office.
• Good comprehension and numerical understanding.
• Structured way of working with good time management.