Digital Workplace Services Specialist
Original title: Mitarbeiter Digital Workplace Services (w/
Start Date
On request
Sector
IT
Salary
Competitive salary
Listing data as of October 16, 2026
About this Apprenticeship
Responsible for first-level support and the support, installation, configuration, rollout and maintenance of IT hardware and software in the digital workplace.
What You'll Learn
Act as the first point of contact for hardware and software problems; provide first-level support for end users independently; support the installation, configuration, testing, rollout and commissioning of hardware and software; independently install software packages and maintain the internal IT asset database; prepare, install, hand over and maintain IT assets.
Requirements
Completed IT training or comparable further education with relevant professional experience in IT service desk, support or digital workplace; experience in customer service and first-level support is an advantage; confident use of various Windows and Office versions; quick comprehension and the ability to act entrepreneurially; strong self-motivation and an affinity for IT; ability to work in a team and a solution-oriented working approach.
What We Offer
Security through an employment contract with performance-based pay under the TVöD collective agreement and occupational pension provision (ZVK); subsidy for a company bike or public transport ticket, including the Deutschlandticket; at least 30 days of annual leave; occupational supplementary health insurance through the PlusCard “Wir für Gesundheit”; discounts, including employee purchases at the hospital pharmacy; a workplace that fits personal life; funded professional and personal development opportunities; sports activities and an employee celebration; the opportunity to join the future project for the launch of the new Dreiland-Klinikum.
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