Consultant Customer Service

Discover what you can move at the KUKA Group.

Telephone support and consulting for the customer base. Technical and commercial acquisition, order clarification, and quote preparation for the Customer Service product portfolio. Follow-up on ongoing acquisitions, quotes, and orders through to order receipt. Close collaboration with Sales and technical departments. Personal responsibility for the successful handling of sales projects. Contract management – securing and expanding the customer base.

Sales-oriented technician or bachelor's degree, ideally with professional experience in the advertised area. Strong communication skills. Good commercial understanding (SAP & Salesforce knowledge an advantage). Experience in project and receivables management. Experience in sales of product-related services an advantage. Good English skills written and spoken. Efficient work style. Cross-departmental team-oriented thinking. Friendly, goal-oriented communication behavior. Also suitable for graduates with relevant prior experience.

As part of our commitment to the well-being of our employees, we offer a range of comprehensive benefits and perks. From competitive salary packages to flexible working hours and professional development opportunities – we aim to provide a holistic approach to employee satisfaction. It is important to us to recognize and appreciate the hard work and dedication of our employees, and our additional benefits reflect this. Our goal is to create a workplace where our employees feel valued, motivated, and inspired to give their best. Join us and benefit from being part of a team that cares about the well-being and growth of its employees. Diversity is at the heart of our company – and we value each and every one of our smart and creative minds. We encourage everyone to bring their whole selves to work, fostering an environment where inspiration, expertise, and personal growth can thrive. Our shared goal? We want to achieve great things and drive innovative, positive change – not only within the automation industry but beyond its boundaries. In return, we place great importance on creating a supportive, encouraging, and caring environment for all. The core of our belief lies in treating each other with kindness, openness, and mutual respect, with the aim of creating an environment where everyone feels empowered to bring their authentic selves to work. KUKA is an equal opportunity employer. Every application is treated with care and consideration – regardless of your origin, educational background, age, gender, sexual orientation, or religious or political beliefs. When you join KUKA, we offer you many opportunities to contribute your motivation and individuality.