Customer Advisor for Sales, Services, Solutions and Repairs

Advise customers and sell electronics products and services at Media Markt Hückelhoven. Tasks also include repairs and technical support for IT and entertainment products.

• Focus on customers and provide passionate, knowledgeable, customer-focused advice before, during and after purchases
• Actively sell our products, accessories and related services across product categories
• Inspire customers with our products and solutions
• Repair rather than discard: repair displays, batteries and small components using original spare parts from many well-known manufacturers
• Provide expert advice and high-quality IT and entertainment services, such as TV calibration and software installation
• Act as a contact and support customers with technical questions
• Act as a contact for internal and external partners or product suppliers on all repair and return processes

• Successfully completed retail apprenticeship and/or experience selling products and services
• Knowledge of and interest in consumer electronics products and trends, ideally smartphones and notebooks
• Strong focus on customers and service
• Strong communication skills, ability to get things done and a focus on finding solutions
• A team player who enjoys shared success
• Willingness to support the team in the afternoons, evenings and on Saturdays