Customer Advisor for Sales, Services, Solutions and Repairs

At MediaMarkt in Ansbach, you advise customers, sell electronics and services and carry out repairs. You help with technical questions and work with partners and suppliers on repairs and returns.

• You focus on customers and advise them before, during and after their purchase with enthusiasm, care and expertise
• You actively sell products across different categories, accessories and related services
• You share your enthusiasm for our products and solutions with customers, show what they can do and inspire new ideas
• Repair rather than throw away: You repair screens, batteries and small parts using original spare parts from well-known manufacturers such as Apple, Samsung and Xiaomi
• You provide expert advice and quality IT and entertainment services, such as TV calibration and software installation
• You help customers with technical questions and provide initial technical assistance
• You stay in contact with internal and external partners or product suppliers about all repair and return processes

• You have completed retail training and/or have experience selling products and services, with a good technical understanding of smartphones and laptops and enthusiasm for this work
• You know about and are interested in consumer electronics products and trends
• You have a strong focus on customers and service
• You communicate well, get things done and focus on finding solutions
• You work well in a team and enjoy shared success
• You are willing to support the team in the afternoons, evenings and on Saturdays