Customer Advisor for Sales, Services, Solutions and Repairs

MediaMarkt Rosenheim is seeking support in sales, customer advice, technical services and repairs. The role focuses on products, accessories and related services, as well as helping customers before, during and after their purchase.

• Focus on customers and advise them before, during and after their purchase with enthusiasm, expertise and attention to their needs
• Actively sell products across different categories, accessories and related services
• Share your enthusiasm for our products and solutions with customers, show what they can do and inspire new ideas
• Repair rather than discard: carry out screen, battery and small component repairs using original spare parts from leading manufacturers such as Apple, Samsung and Xiaomi
• Provide expert advice and high quality IT and entertainment services, such as TV calibration and software installation
• Help customers with technical questions and provide initial technical support
• Stay in contact with internal and external partners or product suppliers about all repair and return processes

• You have completed vocational training in retail and/or have experience selling products and services, with a good technical understanding of smartphones and notebooks and a passion for this work
• You have knowledge of and an interest in consumer electronics products and trends
• You have a strong focus on customers and service
• You communicate well, put plans into practice and focus on finding solutions
• You are a team player and enjoy shared success
• You are willing to support the team in the afternoons, evenings and on Saturdays