Customer Advisor Customer Service Focus Cashier

You advise our customers and handle customer concerns regarding online pickup, product returns, exchanges, repairs, purchase processing (cashiering) - passionately, customer-oriented, competent. You perform administrative tasks related to the sales process, financing, purchase on account, etc. You market our products on various online platforms. You are in contact with internal and external partners or product suppliers regarding all repair processes. You actively support customer events. You adopt a positive and proactive attitude towards customers and offer simple, efficient solutions for customer complaints. You adhere to prescribed national standard guidelines, processes and behaviors and implement them.

You advise our customers and handle customer concerns regarding online pickup, product returns, exchanges, repairs, purchase processing (cashiering) - passionately, customer-oriented, competent. You perform administrative tasks related to the sales process, financing, purchase on account, etc. You market our products on various online platforms. You are in contact with internal and external partners or product suppliers regarding all repair processes. You actively support customer events. You adopt a positive and proactive attitude towards customers and offer simple, efficient solutions for customer complaints. You adhere to prescribed national standard guidelines, processes and behaviors and implement them.

You have a successfully completed service-oriented vocational training (ideally hospitality & retail, event industry). You have knowledge of and interest in products and trends of the consumer electronics industry. You have a strong customer and service orientation. You are communicative, strong in implementation and work solution-oriented. You are a team player and enjoy shared success. You are willing to support the team also in afternoons/evenings and on Saturdays.