Intern Customer Portfolio Management (Mandatory Internship)

The Customer Portfolio Management Team is part of the Customer Data, CRM & Consent Management department. Our mission is to deliver a high-quality customer experience and thereby strengthen long-term customer loyalty. We place our customers at the center of everything we do. To achieve this, we focus on standardizing processes, supporting the implementation of CRM systems, and driving change management initiatives across our global markets. Working in an international environment, our team collaborates closely across regions and functions to continuously improve customer engagement and business performance. Our office is located in Stuttgart-Vaihingen and follows a modern open office and flexible seating concept that encourages collaboration, knowledge sharing, and personal development. With a positive and supportive team culture, you will have the opportunity to contribute your own ideas, take responsibility from day one, and grow both professionally and personally.

• Assist in international projects within the Customer Portfolio Management Team
• Support change management initiatives across the department and contribute to successful implementation in global markets
• Coordinate and document meetings, workshops, and project activities while supporting project management processes
• Create, structure, and prepare presentations and communication materials for different stakeholder groups
• Maintain and further develop knowledge management and information-sharing platforms, such as Confluence
• Collaborate with cross-functional stakeholders from areas such as Financial Services, After-Sales, IT, Marketing, Vans, and Legal

• Studies in the field of Business Administration, Economics or a comparable course of study
• Good knowledge of German and English, both written and spoken
• Ideally initial experience in Marketing, Sales or Customer Management
• Confident handling of MS Office applications
• Strong communication skills and ability to work effectively in an international team
• Analytical way of thinking as well as a structured and proactive way of working
• High level of engagement, flexibility and intercultural competence