Service Advisor

Porsche Zentrum 5 Seen in Gilching is looking for a service advisor (m/f/d) to strengthen its team.

• Following the Porsche service core process (appointment scheduling, appointment preparation, vehicle acceptance, routing repairs/services to the workshop, quality control, vehicle return, appointment follow-up)
• Carrying out direct acceptance and informing the customer about work to be done on the vehicle
• Billing service orders and explaining invoices
• Managing external orders
• Active sale of services, parts and accessories
• Maintaining customer relationships

• Completed vocational training in the automotive field
• Many years of professional experience as a service advisor
• Confident use of typical service tools
• Technical product and model knowledge
• Good organizational skills as well as negotiation skills and very good manners
• Strong customer orientation, great teamwork and flexibility
• Confident use of the DMS system "Carlo" is an advantage
• Certification as a certified automotive service advisor